Check it out!!!!! SIAA has opened The Training and Learning Center free for all members until the end of the year. If you are currently a subscription member, you will not be charged through the end of the year! There are some great educational items, as well as career development tools, available on TLC. Also, you can get Web CE for $1 per hour filing fee (required by the state). Don’t delay, check out TLC today. If you would like a quick tutorial on how to use TLC, please reach out to Robert at VIAA.

Retain Customers with a Client Onboarding Process
Congratulations on Your New SALE! It becomes so easy as an Agency Owner, just to worry about SELLING! After all isn’t that what it’s all about? It was a rhetorical question and just, so we are clear, the answer is…a resounding NO! You certainly need to be able to sell but do so by creating a value-based proposition and tying in a unique Client experience, this has never been as true and relevant as it is today, especially now in this digital based consumer market we live in. The question becomes, “How can you set your agency, your website and