New Member: Pin Oak Insurance Group

Newly-formed Pin Oak Insurance Group has joined Valley Insurance Agency Alliance. Andrew Calloway opened the independent agency after several years as a captive agent at State Farm. The agency is based in Maryville, Illinois and is a full-service agency that focuses on personal insurance, commercial insurance and life insurance.

As reported in the Insurance Journal, Andrew has 15 years of experience in the financial industry as a corporate finance executive before jumping into the insurance industry space. Andy holds a risk management and insurance degree from Illinois Wesleyan University and an MBA from Wash U. Joining Andy in the agency is producer Gracie Diaz. Gracie has two years of experience in the industry and focuses on personal lines insurance in the Latino Community.

Andy said he is excited to have more options as an independent agency and is eager to help provide more well-rounded solutions for the agency’s clients. Like many former captive agents, Andy chose to join an insurance network for access to markets, increased revenue, and help developing his agency. Pin Oak Insurance Group will have access to most of the top insurance companies in the country, and many of the strongest Regional insurance companies in Illinois.

More To Explore

img (1)

Retain Customers with a Client Onboarding Process

Congratulations on Your New SALE! It becomes so easy as an Agency Owner, just to worry about SELLING! After all isn’t that what it’s all about? It was a rhetorical question and just, so we are clear, the answer is…a resounding NO! You certainly need to be able to sell but do so by creating a value-based proposition and tying in a unique Client experience, this has never been as true and relevant as it is today, especially now in this digital based consumer market we live in. The question becomes, “How can you set your agency, your website and

img

The Importance of a Solid Claims Process

Insurance isn’t just all about the SALE! It is however all about relationships and a client’s claim experience will create a long-lasting impact and impression of that relationship, either as a positive or as a… I will probably be looking for another agency soon. This is truly where the rubber hits the road and it is vital your agency has a game plan and a consistent and methodical approach! Keep in mind that any issues that arise during a claim’s experience can leave your clients with a bad opinion of you and your agency! Even if you have no control